Casement window operator

A handy person from Royal Oaks, ca says:
August 23, 2016
Hi there,

We are looking for a casement window operator for a Viking window. I see a similar product on your site, but I think the arm is too long. I have attached images of our existing (broken) operator and an image of the Viking window style number.

Can you please advise me? Any help you can offer is very much appreciated.

Thanks,

Alecia
User submitted photos of a window operator.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
August 25, 2016
Hey, Alecia. This looks a lot like our 39-090, is that the one you were referring to? If so, I agree, that link arm is a little short compared to ours.

I'm afraid we do not have the 39-090 in any other sizes. You may be able to drill out the link arms and swap them using the 62-014 rivet. I've done that in the past with success when confronted with an operator like this. Let me know what you think of this solution.
A quick learner from California says:
August 25, 2016
Hi Dave,

Thanks for the reply!

That sounds like a pretty good solution. is it hard to drill out and replace the rivet?

Alecia
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
August 30, 2016
Hey, Alecia. We don't find it to be too difficult, but it does take a little handy work. You will need a hammer and metal plate to install the rivet, for example.
A quick learner says:
August 30, 2016
Okay, thank you!

I am going to try another option to see if I can find the match for my crank operator. if i cant find it, I'll be back in touch soon.

Alecia
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
August 30, 2016
Great! Let us know how it works out.
Window Dyad Crank, 5"
Window Dyad Crank, 5"
39-090
$43.70
Rivet
Rivet
62-014
$1.12
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