Casement window operator

A home owner from Upstate New York says:
This is 13-7/8" long. It works with a separate, stand-alone crank. The gears no longer work, the crank won't turn it anymore.
User submitted a photo of a window operator.
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Tom from SWISCO responded:
Please take a look at our 39-268 casement window operator. See if you could use this as a replacement. Get back to us with some thoughts.
Anatomy of a casement window
Anatomy of a casement window
VIDEO
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How to install the 39-268 wood window crank operator
How to install the 39-268 wood window crank operator
GUIDE
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How to identify casement and awning operators
How to identify casement and awning operators
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