Casement window operator (Wright)

A home owner from California says:

May 24, 2020

Hi,

Came across your informative web store, I am looking to replace my casement window operator, crank handle as well as the window lock.

Casement window operator (approx. 9 1/2'') - made by Wright, model number is number is 7702 (photos attached)

Casement window lock (for the same window) - Lock model # 45081 and latch model # 31396 (photos attached)

Thank You,
Ram

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Tom from SWISCO responded:

May 28, 2020

We have a ton of operators that are similar to this, but all of them have a wheel bearing at the end of the arm. Yours appears to just have a rivet. Did the wheel break off or is your operator designed this way? If it broke off, can you show me an operator that isn't damaged?

As for the lock, I'd like you to remove it from the window and show me a picture of the complete assembly. I'm afraid too much of it is obscured for me to ID.

A home owner from California says:

May 31, 2020

Hi Tom,

Thanks for the response, I was able to fix the operator by putting a rivet.

I have taken the window lock, the handle is broken. Here are 2 pictures. The previous picture that I attached from the other bathroom has the model number. A customer previously has asked for the same partner number on your website and you have responded to that query, attaching a picture of that too.

Thanks, Ram

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Tom from SWISCO responded:

June 1, 2020

Thanks, Ram. The 38-100 does indeed look similar. As long as the dimensions and style we show on our store page line up then it appears to be our best option.

RH Truth Lock Assembly

38-100

$36.05

How to open a casement window that has a broken lock

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Anatomy of a casement window

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