Casement window operator & lock

A contractor says:
August 16, 2018

My name is Gene . I'm looking for this item. Thanks

The measurement of the arm of my operator is 12". There are no known stamped numbers on the operator. 

Width of the body 5-1/8"8 installation holes to screw into base 

Will also need the handles 

Profile picture of Tom
Tom from SWISCO responded:
August 22, 2018

Thanks for posting. Your operator looks like an older version of our 39-399. Look it over and let me know if you think this would work for you. 

As for the lock, I can't really say. It would depend on the projection of the fork, which is kind of an awkward measurement to describe. Start by looking at our 38-095 and 38-096 and carefully look over our dimensions to see if they can work for you.
Profile picture of Tom
Tom from SWISCO responded:
August 22, 2018

The opposite side is 39-400!
A contractor says:
August 22, 2018
Hi Tom 39-399 is a right part but I need one right one left
A contractor says:
August 23, 2018
Tom sorry the handles right and left as well. Thanks Gene
Profile picture of Tom
Tom from SWISCO responded:
August 27, 2018

Are you referring to the locks? If so, are locks are not handed. They can work for the left or right interchangeably. 
Roto Single Arm Operator, 13-1/2"
Roto Single Arm Operator, 13-1/2"
39-399
$33.49
Roto Single Arm Operator, 13-1/2"
Roto Single Arm Operator, 13-1/2"
39-400
$33.49
Maxim Multi-Point Lock, Medium Slider
Maxim Multi-Point Lock, Medium Slider
38-095
$16.97
Maxim Multi-Point Lock, Long Slider
Maxim Multi-Point Lock, Long Slider
38-096
$16.97
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to Replace a Multi-Point Lock on a Casement Window [1080p]
How to Replace a Multi-Point Lock on a Casement Window [1080p]
VIDEO
WATCH >
How to open a casement window that has a broken lock
How to open a casement window that has a broken lock
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.