Casement window operator worm gear stripped

Question

Please see the photos, this is identical to the one that is stripped, the one that's broken is on the right side when you're looking at the window from outside ? so it is opposite. This one was just easier to photograph because of the lighting.

This is on a rental property I have and I couldn't find any brand name on the window itself this is an EntryGard Truth. Do you have a replacement for this?

Jasmine · Accepted Answer

Hey there,

Your operator resembles our 39-032 Truth Dual-Arm Operator (the opposite handed version is part 39-031). These operators are compatible with the 39-107 cover along with the 39-114L non-folding handle, like the one you have or the folding crank handle, part 39-205. Another replacement option is the 39-107FK , which is a folding crank and handle kit.

Compare the dimensions from your existing operator to those shown on the diagram below.

Dimensions for 39-032