Casement window part

Question

Hi there, I posted a picture of the part that seems to be causing problem on my window. It is a crank open casement window and has been getting stuck at the top of the window when going from closed to open. It is also harder than usual to close, though it will do it. When locking it, it also feels tighter than usual. I think it's the locking part along the edge that seems to be snagging. can you direct me to the right part?

Casey · Accepted Answer

Hello,

Unfortunately, we do not carry the compatible tie bar that works with the 38-090 locking handle shown in your photos. You may need to reach out directly to the manufacturer to discuss your replacement options. We apologize for the inconvenience.

Locked front view of 38-90

Unlocked rear view of 38-090