Casement window part

A home owner from Syracuse ny says:
This part is broken on one of my windows.
Thumbnail of the uploaded file named 3C126136-867B-448F-B922-E057168C1288.jpeg
Thumbnail of the uploaded file named EF87838E-2C81-4B34-94AA-463F23DCA7E7.jpeg
Thumbnail of the uploaded file named 40D5D934-78DD-4412-A102-CF2964CA557C.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Thanks for posting! Take a look at our 39-417 tie bar guide along with the video we've related for you. It gives you all the information you need to know when it comes to tie bars. Please let us know if you have any further questions.

SWISCO 39-417 Tie Bar Guide
SWISCO 39-417 Tie Bar Guide
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Replacing tie bar guides
Replacing tie bar guides
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.