Casey from SWISCO responded:
April 1, 2024
Hello, We can't be sure of what is causing the problem without being there to troubleshoot but I can tell you that your operator resembles the 39-330. We also carry the 39-329 opposite-handed version. Both parts use the 39-232 handle. Alternate image for 39-330
Side profile view with measurements
You may also want to check the top and bottom hinges for any damage, which could also be causing the window not to close fully. If so, take a look at the 36-048 hinge set with a 10" base. Thanks for posting! Detail of 36-048
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