Casement window will not crank closed

Question

Nami
NFRC 100/200
Code:HII-1
Rating:NFRC
Series:CLCASE
NST:2650
NFRC HII-1-006-7/14-15 97M

Window opens but will not close, crank spins with a clicking sound when trying to close. I *think* I need the part shown in the attached photo IMG_1245.jpeg, but please advise as to your opinion regarding the problem and solution, thanks.

Casey · Accepted Answer

Hello,

Your operator resembles the 39-187 and 39-188. Take a look and review the specifications below. If you need handles as well, see the 39-114L. Thanks for posting!

Alternate measurement of arm