Casment slider

A home owner from San Francisco, CA says:
My problem is the slider and metal rail are bent. The actuator is stripped because of the poor slider. I do not know what brand the windows are. They were installed in 1987. Please identify the replacement parts so I can buy new ones.

Actuator arm 5 inches
Slide length 10 inches
Slide to Window arm 4.5 inches
Actuator arm to window 4.5 inches
Dimensions are hole to hole

I hope the pictures help identify the manufacture
Overall mechanism
Actuator knob
Latches
Thumbnail of the uploaded file named 20220919_182659.jpg
Thumbnail of the uploaded file named Actuater.jpg
Thumbnail of the uploaded file named close up.jpg
Thumbnail of the uploaded file named Latch.jpg
Profile picture of Emily
Emily from SWISCO responded:

Hello!

Thanks for reaching out to us! I'm afraid we don't know who manufactured your window but we can certainly help with the parts you show here. I recommend our 39-172 operator, 36-048 hinge set with a 10" base and the 38-097 & 38-098 sash locks. For the T handle, see our 39-102. These parts look like great matches for your hardware but compare our specifications with yours and let me know if you agree. 

A home owner from San Francisco, CA says:
HI
The 36-048 slider part is close. What actually slides on the track is the back of the window,
Thumbnail of the uploaded file named 20220919_175319.jpg
Thumbnail of the uploaded file named close up.jpg
Profile picture of Tom
Tom from SWISCO responded:

Hey there, Emily isn't here today but I'll do my best to assist you from here on out.

Looking over your photos, I agree that our 36-048 will replace your hinge. The catch is that you have to replace the top and bottom at the same time so that the sash has a symmetrical operation.

Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to Replace a 2-Bar Hinge Set on a Casement Window
How to Replace a 2-Bar Hinge Set on a Casement Window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.