Cavco window shoes

A home owner from PA says:

The window says Cavco on the locks.

Both shoes are broken.

Are you able to tell which shoes I need from the attached photo?

Best regards,

Jonathan

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Paul from SWISCO responded:

Thank you for sharing your photo with us, Jonathan. Before we can start to search for a replacement pivot shoe, we will need to see it completely removed from the window. We will also need to know the width, height, and thickness measurements. I placed a video below of one of the more common ways to remove the pivot shoe from the window. Take a look and see if this can help you.

A home owner from PA says:
Ok.
It is 1.25 inches wide 2.1 inches tall and .54 inches thick.
And you can see in the photo that they have metal clips that broke out of the top. Only one of them is in the photograph.
Please let me know if you need anything else.
Thanks!,
Jonathan
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Paul from SWISCO responded:

I think we have all the information we need, Jonathan, thank you. Please take a look at our 15-118 pivot shoe. Match up your measurements with ours to confirm this is a match. You may also want to consider going with our 75-006 charging tool to help with the reattachment of the spiral balance into the pivot shoe. 

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