Certain Teed : SWISCO.com

Quick Learner from Upstate New York

Aug 22, 2023 4:05 pm

Please see the attached pictures.
I cannot get the shoe out without breaking the metal post on that rest in the shoe. The picture above of the balance support has a number of H65 34/5M and the coil I think has a 10 with a J underneath. We believe the shoe is A1-87598.

7 Replies

Emily from SWISCO

Aug 23, 2023 9:10 am

Thanks for reaching out to us. I'm afraid your photos didn't come though. Can you try re-uploading them here for us?

Quick Learner from Upstate New York

Aug 23, 2023 9:28 am

Please see the attached pictures. I cannot get the shoe out without breaking the metal post on that rest in the shoe. The picture above of the Balance Support has a number of H65 34/5M and the coil I think has a 10 with a J underneath.

The other attached picture is of a shoe from a similar window. I believe the shoe may be A1-87598. The window sash is 17.9 pounds. Please give me a shout when you know the parts that I need to order from SWISCO. Questions please call

John

2 user uploaded images

Emily from SWISCO

Aug 23, 2023 10:53 am

Thank you kindly for getting back to me, John. I can't be certain without seeing the pivot shoe removed but I suspect it may be the 15-192. For new supports, I recommend the 15-157 balance drum and either the 15-185 or 15-156 covers. You can also use one S170-409 9-pound spring on each side of the window. This would total 18 pounds of overall support.

Quick Learner from Upstate New York

Sep 1, 2023 9:07 am

Emily,
what is the difference between the covers? In other words, define the narrow vs. the wide cover in dimensions, then I can compare to mine and ultimately make the decision. I will purchase the appropriate cover once I know the answer along with the following.
John

Emily from SWISCO

Sep 1, 2023 2:42 pm

The difference between these two parts is the dimensions. They can be found on the 15-156 and 15-185 store pages but I'll also post them here for your convenience.