CertainTeed spring balance parts needed

Home Owner from Portland Oregon

I'm in need of spring balances for my CertainTeed replacement windows that were installed around 2006. I have two window sizes that are in need of parts. The windows are double hung. Smalller window sliding section are 15 & 5/8?s inches tall, the spring itself measures 14 & 7/8s in length I have provided you with a picture of the balances in this communication. Only # I see on the spring device is 13 3 CJ 361 it is on the metal frame section.

The second window sliding section is 28 & 1/2 inches tall I haven't figured out how to pull out the window yet I'll try again later today after I saw a video on your site a few minutes ago.

2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

We may be able to replace this balance, but it will have to be a special order. Before we can begin, can you tell me the exact length of just the metal channel for both balances? I will also need the stamp for the second balance you mentioned. Finally, how many of each did you need?

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