CertainTeed window replacement parts

A home owner from Owings MD says:
March 23, 2020
I believe I need something called a balance spring and a shoe for both sides of my window. Can you confirm the parts that I need. This was for a window installed in my home in 1999
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Bob from SWISCO responded:
March 24, 2020

Take a look at our 15-192 Certainteed Pivot Shoe. This shoe uses our Series 170 and Series 171 Coil Balances. See the video below for more details.
CertainTeed Pivot Shoe
CertainTeed Pivot Shoe
15-192
$6.39
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
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How to remove window pivot shoes
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