Certainteed Double Hung Window coil springs parts

Home Owner from Melbourne Australia
Dear manager,
My name is Frank.
 
I need to purchase coil springs for my double hung glazing window, because they are broken.
 
Window weight is 14 kg. Width is 965mm, height is 700mm.
 
The company installed this window was called Certainteed Window which is closed now.
 
I check that one coil spring code is 408, another coil spring code is 10 J. Coil spring width is 20mm.
 
Do you have these parts in stock? I need both side of the window. If you have, can you send them to me?
Please see attached photos.
 
Thanks
5 user uploaded images
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

For Certainteed windows, we offer the 15-192 pivot shoe that uses the S170 and S171 coil springs, along with the parts listed under the related items section of the 15-192 product page. Please note that some customers have reported that they needed to shave the front of the shoe down to install it in their window jamb. 

As for the strength options for your coils, 14kg comes out to just under 31 pounds. Based on your sash weight, you can use one S170-408 and one S171-407 on each side. Take a look and let us know if you need anything else. 

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