Certainteed window balancer

A quick learner from Sacramento says:
July 25, 2018
These spring balance devices have come loose and fell out from each side of my Certainteed window and I tried to reinstall them. They don?t look like they?re damaged but there must be an easy way to reinstall them. Do you have any instructions or videos on how to install these balance devices back into the window frames? Please let me know. Thank you ...Jere
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Tom from SWISCO responded:
July 31, 2018

We don't have a video for this exact type of balance, but we have a video on how to replace similarly designed balances. Look it over and let me know if this helps.
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