Tom from SWISCO responded:
March 31, 2017
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Tom from SWISCO responded:
April 4, 2017
That definitely reads 28B, but I can't confirm is our Series 750 is a match. Can you show us the clip or shoe at the end of the cord?
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Tom from SWISCO responded:
April 10, 2017
We're getting there! I can see that your balance attached into a separate pivot shoe. Would you be able to show us a clear front-facing picture so we can see the clip used to connect to the pivot shoe? I recommend removing the sash entirely so we can see as much of it as possible. Seeing it from the top-down like this is a bit unclear.
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Tom from SWISCO responded:
April 20, 2017
Thank you, I'm glad we were able to get to the bottom of this. That should be all the information we need to get started on a custom order. Can you just tell me how many you need?
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