Chanel balance for tilt in single hung window

Thanks for your post! There is a chance we may be able to provide you with the replacement balances you need. Although, to determine this, there are a few details you'll need to gather. 

To start, I'll need to know the length of the metal channel (excluding the attachments) for both balance replacements you are requesting. I'll also need to see a photo of the attachment on the bottom of the balance with the pivot shoe removed. Are you able to remove the shoe from the balance?

Since the windows have difference sizes, it would be a good idea to confirm the sash weights for the windows. Unfortunately, I am unable to determine that based on the size of the balance.

Please don't hesitate to reach out with any questions you might have.

Thanks for confirming the information. I have the balances narrowed down to the Series 770 Balance however, I will need to know the exact weight of the sashes to determine the stamps for the replacement balance.

For the 28lb sash, the balances can use either the 28D (which supports 23 to 28lbs) or the 28E (which supports 28 to 32lbs).

The sash you approximate to be 60lbs, will need a custom assembly since the weight exceeds the weight range our standard balances can support. Custom assemblies cannot be returned and are non-refundable so, it would be that much more important to get an exact weight.

In the meantime, the balance shoe can be replaced with the 15-167 Pivot Lock shoe. Be sure to double check the dimensions to be sure. 

Keep in mind, you'll likely need to replace the existing pivot bar as well. I'm happy to recommend a replacement, I'll just need to see a photo of it removed from the bottom of the sash.

Alternate image for 15-167