25 3 HS CADLWELL Channel Balance

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Quick Learner from United States

Mar 27, 2018 11:05 am

26 inch long by 1/2 inch.

The window go up and down.

Thanks.

8 Replies

Casey from SWISCO

Mar 29, 2018 10:47 am

Check out our S390-26. Your 25 3 stamp indicates that you will need to choose the 2530 option.

Quick Learner from United States

Apr 2, 2018 4:32 pm

Have u receive my new email with pictures .

Quick Learner from United States

Apr 2, 2018 4:32 pm

Have u receive my new email with pictures .

Casey from SWISCO

Apr 3, 2018 9:30 am

Hello!

We did receive your second set of photos. Based on the photos you've sent to us, we believe you have our 2390-26 channel balance. Your 25 3 stamp indicates that you will need to choose the 2530 option at checkout.

Let me know if I can help you with anything else.

Quick Learner from Bedroom

Apr 14, 2018 2:41 pm

I received my new channel Balance.
I put them on , but the window doesn?t go all the way down. About 2 to 3 inch short of closing.

Casey from SWISCO

Apr 17, 2018 1:11 pm

Hello,

I'm sorry to hear that. First, double check that the old and new window balances measure the same length. If they are the same, check which hole you are placing the balance hook into. Sometimes window manufactures punch two holes on the side near the middle of the track. If so use the lower hole for the bottom sash.

Let me know how this works.

Paul from SWISCO

Apr 17, 2018 1:50 pm

Huh, I'm not sure what the problem could be. My associate tells me that everything you ordered ended up matching your balances. The only thing that comes to mind is that there may be an issue with the hole in which you're placing the balance hook. Sometimes window manufacturers punch two holes on the side near the middle of the track. If that's the case for you, use the lower hole for the bottom sash.