Channel Balance

Thanks for reaching out to us, Mike. I'm afraid I can't determine from the provided photo and information which balance is best for your application. The only way you can know that is to measure your old hardware.

This should be your main priority right now. Don't measure the gap or the frame or anything else in your window, just the shoe on the old balance. Odds are you need the balance with the smaller shoe: the S380-30, in your case.

If your shoe is smaller than 1" then tell me what you get and we can work from there. I can tell you right now that we don't have anything as small as 3/4", but there are other options out there that we can consider based on how big that shoe is.

If the balances you need are missing, then that will complicate matters. We can still reliably use the balances in your other windows as a reference, but that means that we won't be able to guarantee they'll match. The best we can offer is an educated guess.

To compound that, if your shoe is 7/8" deep then that suggest you need our 15-029. This is similar to the 15-005 that comes on the Series 380 except for its depth. We can supply you with a balance using this bottom fitting but only as a custom order, and custom orders cannot be returned for a refund.

Since we're not 100% sure that this is the size you need, you need to really consider if it's something you want to take a chance on.

I'd be more than happy to make these for you, just let me know. To summarize exactly what we'd build for you, it'd be a normal 30" long 1/2" wide non-tilt channel balance with a 19-005 top and a custom 15-029 bottom. I would email you a purchase link that'd let you add 2 of these to your cart.

Let me know if you wanted to pull the trigger on that and I'll email it over to you.

Totally understandable. If you had any questions about this or any other project, please feel free to ask.