Channel Balance

A quick learner from USA says:
I need help identifying the right channel balance to order. The closest I found was S370. The bottom shoe looks like an exact match, but the top doesn't quite match because it has wings. Here are some pictures attached below. Total length is 25", channel is 1/2" and tension/weight is 2430. (Note: the exact marking is 2430Q)
Thumbnail of the uploaded file named IMG_1300.jpg
Thumbnail of the uploaded file named IMG_1303.jpg
Thumbnail of the uploaded file named IMG_1304.jpg
Thumbnail of the uploaded file named IMG_1301 (1).jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Your top balance fitting resembles the non-winged 19-011. See the specifications below to confirm. If so, we can supply the replacement balances that you need but it will need to be a custom order since none of our stock options come with this top fitting. To get started, we would need you to confirm the exact depth of your bottom fitting. We'll also need to know the number of balances that you need, with the minimum being two. Thank you!

Alternate image for 19-011
Alternate image for 19-011

A quick learner from USA says:
The bottom fitting has a 1" depth. I measured the window frame's channel and it should accommodate the winged top fitting, so I've decided to order S370. Thanks for your help!
Profile picture of Casey
Casey from SWISCO responded:

Great, just let us know if you run into any issues with the S370 balances and require custom balances made with the non-winged 19-011 top fitting. 

How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.