Channel Balance
Thanks for writing in! There is a chance that we can supply you with the replacement channel balances need for your MI windows. However, to confirm the correct replacement balances, I'll need to see a photo of an undamaged balance removed from the window. Unfortunately, the window model does not help to identify the replacement you need.
To properly identify them, I'll need to see a photo of any attachments that may be on the top or bottom of the balance.
If this is a tilt window, I'll need to see any attachments that could possibly be left behind in the window or that could possibly be attached to the bottom of the window. If there is a hook at the top of the balance, I'll need to see the space in the window channel where the hook connects.
Please also include a photo of the stamp from the metal channel.