Tom from SWISCO responded:
November 28, 2017
Thanks for posting, Ron. Are you certain this balance is a match for the window that's missing its hardware? If so, we can look into custom making something that can support 45.3 pounds. Just to confirm, can you tell me the height of the visible glass for the sash in question? Can you also tell me how many balances you need?
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Paul from SWISCO responded:
December 4, 2017
Thank you for the additional information. Based on the height of the glass, I think you should consider our S385-34. Now, I estimated the weight of the sash based on your dimensions, and got 33 pounds. You mentioned before you needed a 3275 stamp, but that's for a much heavier sash. I would weigh your sash on a scale just to be 100% sure. If it is 33 pounds, I recommend the 3350 option.
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