Channel Balance

Distributor from Southwest Virginia

Apr 5, 2018 2:39 pm

I could not get the pictures to upload in step one of this web page but will be happy to send them by email if you wish. I need to see if you have a channel guide to match. Writing on my existing shows AAA 27-6 AA2 CMC 11. Measurements are (measured metal to metal only. Didnt measure the plastic tips.) LxWxD 28?x5/8?x5/8?

6 Replies

Tom from SWISCO

Apr 5, 2018 2:46 pm

Hi there!

I'm sorry to hear that you're having issues uploading your photos. If you'd like, you can send your photos directly to our customer service department and they can attach the photos to this post for you.

Be sure to reference your discussion ID number (D108146) in your email.

Thanks!

Distributor from Southwest Virginia

Apr 6, 2018 9:46 am

Here are the photos

2 user uploaded images

Tom from SWISCO

Apr 6, 2018 10:22 am

We will need to see photos of the entire balance, including both ends. The codes you listed actually do not mean much. Your photos didn't show the bottom attachment. You may want to also measure that attachment at the same time, since that is important.

Distributor from Southwest Virginia

Apr 13, 2018 8:24 am

here are some more photos

1 user uploaded image

Tom from SWISCO

Apr 17, 2018 9:39 am

Thanks for getting back to us. I can see your bottom nylon attachment well enough, but it appears broken. I was at least narrow it down to two possible channel balances: our Series 390 and Series 351. These are the same in every way except the shoes they use, which are different sizes. The Series 390 uses our 1-1/8" deep 15-001, while the Series 351 uses our 1" deep 15-002. You'll have to look them over to confirm the best match.