Channel Balance

Landlord from Mesa, AZ

Apr 2, 2020 3:52 pm

Hi,

I need to replace two Channel Balance's, I'm not sure if I need the S351 or a different type.

Numbers on the rail 27 4 CW CMC 9
length - 28"
Width - 1/2"

Also its not allowing mt to upload photos, its timing out. If you email me I can forward the pics to your email.

Thank you
Shar

6 Replies

Casey from SWISCO

Apr 3, 2020 12:57 pm

I am sorry to hear that you're having trouble uploading photos to us. You can email your photos to help@swisco.com. Just be sure to include your reference number, D164806. Thank you.

Landlord from Mesa, AZ

Apr 3, 2020 3:59 pm

images

3 user uploaded images

Bob from SWISCO

Apr 6, 2020 8:36 am

Hey Shar. Yes, this definitely looks like the S351-28 or perhaps also the S390-28. The only difference between these two balances is the depth of the bottom nylon shoe, which can be thought of as the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. You will need a stamp option of 2740.

Landlord from Mesa l, Az

Apr 6, 2020 5:00 pm

So I measured the shoe, I'm not sure about the size.

Can I get your thoughts on it.

1 user uploaded image

Bob from SWISCO

Apr 7, 2020 7:30 am

I think you are on the right track here. Again, the depth of the bottom shoe can be thought of as a 'heel to toe' measurement, just beneath and perpendicular to where the metal channel ends. With the Series 380, this depth is 1"; with the Series 385, the depth is 1-3/32". Despite a very small difference, it does affect window compatibility. Now, it looks possible you have a show that is slightly greater than 1" deep--in which case you'd want the Series 385. But I caution that reading measuring tape from photos is never too reliable, as the depth perception can be misleading, so do your best to confirm this. Let me know what you decide on.