Channel Balance

A quick learner from U.S.A. says:
Looking for help to replace this window balance.
Have not had any luck identifying it or locating parts.
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Casey from SWISCO responded:

Hello,

I'm going to have one of our senior experts take a look and see if they could recommend a replacement for your balances. We'll reach out as soon as more information is available. Thank you!

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Paul from SWISCO responded:

I believe your bottom nylon fitting on the balance hooks onto a T-Lock pivot shoe like our 1-1/4" wide 15-195. If so, you can use the S795-27 with the 15-195 attachment. The spring weight will be (27E) for a sash weighing between 26-30 lbs. take a look and see what you think. Thanks for posting! 

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