Channel Balance

Question

I called your company today asking for channel balance and sash parts, and I was told that the parts I am looking to replace are out of stock or are not in production anymore. However, when I called earlier, I was told by one of your employees that your company can provide similar replacements for these old parts if you know the measurements.

Bob · Accepted Answer

Yes, I'm confident we can help. You have either a Series 351 or Series 390 Channel Balance. The difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. You'll need to measure the length of the metal channel, not including the nylon fittings, to determine the length needed. Let me know if you need help choosing the stamp option. Finally, for your Top Sash Guide, see if the 18-168 Yale Orgon guide matches what you have.

Comparison of the S351 and S390 balance shoes.