Channel Balance

Handy Person from Medina, OH
Hello,

Can you help me to identify the replacement balancer?

Thanks,

John
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4 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! There is a good chance that we can supply you with replacement balances for your window, however, I'll need a bit more information. To start, I'll need to see a photo of an undamaged balance removed from the window.

I am specifically looking to see any attachments that could be connected to the balance or that may still be in the window channel, or that may connect to the bottom of the sash. 

Let me know if you have any questions.

Handy Person from Medina, OH
Sorry for the delayed response. Here is a better picture of how the balancer is attached. I am also concerned with the best way to remove this as I only have experience with spiral.
3 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

I'm sorry to say that it is still a bit difficult to identify the balances you'll need. Although, I can tell by the way they are installed to the top of the window that these will need to be a custom assembly.

I'll need to see them removed from the window and I'll need to see the other side of the balance to confirm pricing and availability. You should be aware that custom balances are non-refundable and non-returnable, so it'll be extremely important to confirm all of the correct information.

Staring at the 3 minute and 14 Second mark of the video below, we show a visual and give audible instructions on how to remove these balances. Take a look at the video for reference.

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