Channel Balance

A quick learner from Temecula says:
Hi I have a broken channel balance and need to replace it. It is a single hung vinyl window. The Pics are attached that show the ends and the markings on the balance are:
28 3 EX CMC 7. Can you tell me what I need? Thanks, Dan
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
This looks a lot like our S385-29 channel balance. Check it out and let me know if you agree.
A quick learner says:
Looks right. Do I need to also order the winged shoe and top pieces or are they included? Thanks, DAn
Profile picture of Tom
Tom from SWISCO responded:
Great! Our S385-29 channel balance comes with the nylon attachments already attached.
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