Replacement Channel Balance from 2001

A home owner from Chula Vista CA says:
October 11, 2014
Hi,
I need to order 1 set of 27 inch channel balances with the anchors and feet attached please. I hope the attached photos are adequate.
My home was built in 2001. I do not know the window manufacturer.
Thank you,

Kimberly
User submitted photos of a window balance.
A home owner from Chula Vista CA says:
October 11, 2014
Hi,
I also need to order 1 set of 30 inch channel balances with the anchors and feet attached please. I hope the attached photos are adequate.

2930

My home was built in 2001. I do not know the window manufacturer.
Thank you,

Kimberly
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
October 15, 2014
Hey, thanks for posting. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385.

Now, as you can see, the only difference between these two Series is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A quick learner from Chula Vista CA says:
October 20, 2014
Thank you so much. I will be ordering them from you soon. So happy!
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