Channel Balance

Question

This is related to the below order. My contractor thinks I'm missing this part. Can you identify this for me? I ordered S38-31 Option 3030 and would like to know if there s any other hardware I would need to put this balance in its place? Please see attached for further review

User submitted a photo of window hardware.

Tom · Accepted Answer

Thank you for your post! Your photos are showing the top sash guides, which is our product 18-124P. Please let us know how you make out with that.