Channel Balance Identification

A quick learner from 90201 says:
June 13, 2018
Hello SWISCO,

I am in need of help identifying a channel balance. Please see attached pictures and let me know if I can purchase a replacement with your company.

The length from metal to metal (left to right) is 15 inches, and the with is 5/8.

Look forward to your response.

Thank you for your help,
Susan
Profile picture of Casey
Casey from SWISCO responded:
June 15, 2018

Hi Susan,

With this combination of attachments, you could have either a S380 or S385 channel balance. You need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a 1440 spring weight option for the correct balance.

Thank you and let us know if you have any other questions or concerns.


Comparison of 15-004 and 15-005
Comparison of 15-004 and 15-005
15" Series 380 Channel Balance
15" Series 380 Channel Balance
S380-15
$9.34
15" Series 385 Channel Balance
15" Series 385 Channel Balance
S385-15
$9.34
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.