Emily from SWISCO responded:
April 15, 2021
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Paul from SWISCO responded:
April 22, 2021
Hello! The stamp 34HB on your channel balance is not a normal code. It could be 34HD which would represent a spring weight for a sash weighing between 24-29 pounds. According to the stamp on your balance, the length of your balance would also be 1" more, making it 35". For example, your stamp is 34, which translates to a length of 35". You might have to go back to the window manufacturer to see if they'll be able to help. |
Paul from SWISCO responded:
April 26, 2021
In that case the best option we can provide is a new S751-36 balance, but with a 15-197 attached to the end of the cord. We would also go with a 35HD stamp for sashes weighing 24 through 29 pounds. This has to be custom made, since it's not a stock part. Custom balances cannot be returned for a refund, which is especially important to keep in mind since I cannot guarantee that this setup will even work. Just something for you to consider. I will email you a purchase link and price quote now for 2. You can use that to place an order on our site. |