Channel Balance Quote Request : SWISCO.com

Quick Learner from USA

Jan 4, 2022 11:54 am

My shoe appears to be 5/8" in width.

Are you able to recommend a replacement for my balances.

3 user uploaded images

8 Replies

Bob from SWISCO

Jan 6, 2022 2:36 pm

Thanks for writing in. I believe this is a damaged balance. Can you procure an undamaged version, perhaps from an identical window in the house? The shoe should be a bit deeper. From there we'll do our best to ID what you need.

Quick Learner from USA

Jan 6, 2022 3:13 pm

Hi, please see the attached photos of the only channel balance that was working/not broken. Let me know if this helps, thansk

5 user uploaded images

Bob from SWISCO

Jan 10, 2022 9:07 am

Thanks for the new photos. Is the metal channel, not including the nylon fittings, 29" long? If so, see either our S351-29 or S390-29. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. For a stamp choose 2830.

Comparison of the S351 and S390 balance shoes.

Quick Learner from USA

Feb 5, 2022 1:42 pm

Hi,

I have ordered the channel balance you directed me to, but while it was installing them, I noticed my Top Sash Guides are all broken. Can you direct me to the correct part to replace my top sash guides. I attached picture of an intact one

5 user uploaded images

Tom from SWISCO

Feb 7, 2022 8:23 am

My first recommendation would be the 18-009. This looks a lot like yours, and the dimensions are pretty close, too; that said, a photo of a tape measure isn't always easy to read. You should review our listed measurements just to be 100% sure that everything lines up.