Channel Balance Replacement

A quick learner from Rocklin, CA says:
July 5, 2021
I am seeking the proper part number to replace the channel balance hardware in a single hung window. I have attached photos photos of parts of the existing channel balance hardware, one of which includes the product identification number. I have also measured the metal channel only for length and it is approximately 33".

Please advise the proper replacement part(s) at your earliest convenience.
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Emily from SWISCO responded:
July 8, 2021

Hi there!

With this combination of attachments, you could have either an S380-33 or S385-33 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a spring strength of 3230.

If you have any further questions just let us know. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from Rocklin, CA says:
July 8, 2021
Thank you so much for the information. We have the 1-3/32" so I will be ordering the 385 series.
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Emily from SWISCO responded:
July 9, 2021

Great! We truly appreciate your business. If you have any future hardware questions, you know where to find us! 
33" Series 380 Channel Balance
33" Series 380 Channel Balance
S380-33
$11.52
33" Series 385 Channel Balance
33" Series 385 Channel Balance
S385-33
$11.52
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