Channel Balance Replacement Needed

Home Owner from San Diego
I need to order a pair of replacement channel balances for my window. I think I need 380 Channel Balance with 19-005 and 15-005 for a 26" balance. Can you take a look at the attached photos to confirm this is correct?

Thank you so much,

Darin
User submitted photos of a window balance.
4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for posting, Darin. Our Series 380 is one possibility, but it's hard to tell based on these images alone. Does the top attachment have wings? It looks like it might, but it's damaged so I can't tell. As for the bottom shoe, do its dimensions match our 15-005? If not, where do they differ?

Alternate view of 15-005
Alternate view of 15-005

Home Owner from San Diego
The dimensions match the 15-005 pictured above. The other end does not have wings. Does this help?
There is a label on the window frame which has the following:

MFR: PHP-28
Series: 810S
Type: single hung
Tom
Tom from SWISCO
SWISCO
Expert

Ah, I see. So you have the 19-002 and 15-002 attachments, then, right? Since that combination doesn't match any of our existing Series, the balance will have to be custom made. I'm going to email you a purchase link and price quote for your review. You can use this to place an order on our website. 

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