Channel Balance Selection 27-1/2"

Question

Hi,

One of the channel balances on my window broke (the cord snapped) and I am trying to find a replacement. Per your website I'll replace both so I have two new balances.

Problem is I can't seem to find the right shoe. From your pictures the top is 19-005 (i think). Can you take a look at the images I've attached and point me in the right direction?

The only stamp on the balance reads "27 1/2 3 CK Caldwell".

Thanks,
Tim

User submitted photos of a window balance.

Paul · Accepted Answer

Thanks for posting, Tim. It looks like you may have something like our 15-004 or 15-005, but I can't tell. Compare your shoe's dimensions to our 15-004 and 15-005 and let me know which is closer. I also see that your shoe has an adjustment screw, but I don't believe that balances are made with this feature anymore. Our shoes will work just the same, though, so it shouldn't be a problem.

I'm also not sure about the stamp. Looks like your original balances may have been custom made. Could you confirm the length of the metal channel? Is it, indeed, 27-1/2" long? Can you also weigh your window sash for me? That will help us determine the best possible option for you. Thanks!