Channel Balance covers this piece in window.

A handy person from Parkland, FL says:
November 11, 2020
I have piece that's attached to my window that needs to be replaced, but I can not find it on your website. I was recently helped with finding out info on the channel balance. This piece is screwed into the window itself and is cracked. Can you please tell me if you have this piece? I've attached a couple photos. Thank you for your help!
Thumbnail of the uploaded file named IMG_5853-1.jpeg
Thumbnail of the uploaded file named IMG_5852-1.jpeg
Thumbnail of the uploaded file named IMG_5854-1.jpeg
Profile picture of Bob
Bob from SWISCO responded:
November 16, 2020

Thanks for posting. Start by reviewing our 18-009 or 18-166. Look over the dimensions and let me know if one of these Top Sash Guides seems to match up.
5/8" Top Sash Guide, Kinco
5/8" Top Sash Guide, Kinco
18-166
$1.33
5/8" Sash Carrier, Jordan
5/8" Sash Carrier, Jordan
18-199
$3.92
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.