Channel Balance replacement

A home owner from Charlotte says:
It is a 2230 model
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Casey from SWISCO responded:

Hi there and thank you for reaching out to us. I believe you can use our S395-23 in place of yours. You just want to confirm the metal length of your balance is 23". Look over the nylon fittings of our balance to make sure they match up with yours. If everything looks good, then you can go with the 2230 option which holds a sash weight of 12-19 pounds. 

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