Paul from SWISCO responded:
September 14, 2015
Hello, James. This looks like our Series 385 channel balance, which comes with our 19-005 and 15-001 attachments pre-assembled. Is this hardware correct? We have detailed dimensions for everything so just confirm that their sizes line up. As for the option, you will need to either refer to your balance's stamp or you will have to weigh your sash.
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Paul from SWISCO responded:
September 21, 2015
Having a balance that is too long may cause problems, yes. If you give me the height of the visible sash, I can calculate the proper length for you. I would also need you to weigh the sash so we can determine the proper stamp option.
As for the stamps you've given me, they only tell us the strength of the spring. They are not identification markers. Now, if they are all identical to your pictures above, then I think our Series 385 channel balance is the best match. Do you agree? To place your order, visit the Series 385 page and select the lengths you need in order to visit each balance's store page. |
Paul from SWISCO responded:
September 23, 2015
The stamps you have now translate to the options we have listed for our Series 385 balances, yes, but you mentioned that the balances you have were after-market and the incorrect length, which means you would need to re-calculate the length and therefore the spring strength. If you just want to stick with the same hardware you have now then you can just use that information to pick out your replacement Series 385 balances.
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