Channel Balance with 1-1/16" deep shoe

A home owner from Woodstock, il says:
The existing broken channel balance for a BFS single hung window looks like your series 380 channel balance except for the shoe which has a part that looks like the 15-001 or 15-002. The existing shoe measures slightly over 1 1/16. It is not 1 1/8.
The metal part measures 28 inches.
Is this a custom built balance or would Series 380 work? Or could I use a Series 380 shoe and clip off the wings?
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. I think you may have the 15-001, and it has just worn down a bit with use. Now, since your top attachment is winged while the bottom isn't, your balance will have to be custom made. Series 380 will not work for it. Before we can begin, however, I will need to know a bit more information. First, what is the length of the metal channel? Also, what is the stamp printed on the channel itself? Thank you!
A home owner from Austin says:
There is a stamp - very light one - but it is 27-3.
It's etched in the metal. The lenght of the metal channel is 28".
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thank you! Take a look at S395-28 with the 2730 option.
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