Channel Balancer milgard window

Question

I have a Milgard channel balancer that the rope snapped. The numbers on the balancer are 23 4 JV CMC 7. Can someone advise on which replacement channel balancer I need?

Thanks in advance!

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either the S380-24 or S385-24 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.

You'll also need 2340 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.