Bob from SWISCO responded:
February 22, 2019
Hi Susan, thanks for posting. Firstly, there are two balances per window sash. Now it looks like you have either our S380-23 or S385-23 Channel Balance. The only difference between these two Series is the 'depth' of the bottom nylon shoe. With the Series 380 the depth of this nylon shoe is 1", whereas with the Series 385 it is 1-3/32". Compare with your own and see what is best. Once you know what balance to choose, you must select a stamp option. Your stamp option of 2240 is for a window sash in the weight range of 19 through 23 lbs. Let us know if you have any other questions. |