I have a few Milgard Windows that need new channel balances. I've taken them all out and done the required measurements and took some photos. I hope I'm making the right choices but feel free to correct me if the photos indicate that I'm mistaken. They seem to all be the 380 series but there seems to be a slight difference is the top element in the channel. I'm hoping my photos will help you verify my choices and/or make the proper substitutions.
There are some markings on the channels and they are as follows:
For my home office window the channel is marked 17 5 JR Caldwell.
For the master bedroom it's 32 5 JR Caldwell
For the living room it's 32 3 GQ Caldwell
I had one more photo but it looks like I maxed out. Please contact me at my email address if you need more/different photos. I'm guessing that I send this to you to verify my choices and then I place my order with payment. Correct?
I hope this helps in getting the order right the first time.
Many thanks for your assistance.
Steve
Channel Balances
Home Owner from MT
May 22, 2023 6:30 pm
5 user uploaded images
7 Replies
Tom from SWISCO
May 23, 2023 2:46 pm
I'm afraid I can't confirm is the Series 380 is a match or not. Your photos here only show the top fitting, which is helpful, but the bottom fitting is equally as important. Would it be possible to get a clear picture of that? You can upload them directly to this page. We don't need too many different angles, just a clear shot of it from the side and back would be sufficient.
Home Owner from MT
May 24, 2023 10:01 am
Thank you Tom. I hope these photos will help.
I'm working with three different rooms and you only allow for five photos so I'm sending the last two photos in a separate email.
Office channels are 1/2" wide and 18" in length. Bottom shoe is 1" Sash wt. is 15lbs.
Living room channels are 1/2" wide and 33" in length. Bottom shoe is 1" Sash wt. is 22.8lbs.
Steve
I'm working with three different rooms and you only allow for five photos so I'm sending the last two photos in a separate email.
Office channels are 1/2" wide and 18" in length. Bottom shoe is 1" Sash wt. is 15lbs.
Living room channels are 1/2" wide and 33" in length. Bottom shoe is 1" Sash wt. is 22.8lbs.
Steve
4 user uploaded images
Home Owner from MT
May 24, 2023 10:19 am
Tom, here are the final two photos of the channel bottoms. Not sure what you're calling the front and back.
Channels are 1/2" wide, Length is 33", Bottom shoe is 1" Sash wt. is 20lbs
Thanks for you help.
Steve
Channels are 1/2" wide, Length is 33", Bottom shoe is 1" Sash wt. is 20lbs
Thanks for you help.
Steve
2 user uploaded images
Tom from SWISCO
May 24, 2023 2:29 pm
Thank you. Since all shoes have a 1" depth, the Series 380 would be my top pick.
All orders can be placed directly on our site at your convenience.
Home Owner from MT
May 24, 2023 6:55 pm
Thanks again for getting back to me Tom. I was wondering, don't the numbers followed by "Caldwell" that I sent and that are written on the channels, tell you anything about what channels are needed to replace them with any certainty? I thought you might have a cross reference system of some kind to those identifiers.
Please let me know about that and if those numbers don't have any meaning I'll write up my order as soon as I hear from you. Thank you in advance.
Steve
Please let me know about that and if those numbers don't have any meaning I'll write up my order as soon as I hear from you. Thank you in advance.
Steve
Tom from SWISCO
May 25, 2023 9:23 am
Those stamps aren't product codes in any sense, no. They just tell me how strong the spring is. Each stamp you listed is actually used by dozens of different balance configurations, so it's not possible to use them to zero in on any singular product.
Identifying a balance is a matter of analyzing multiple different aspects of its design and the size of its components. There isn't going to be one silver bullet, so to speak, that lets you know everything.
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