Channel Balances

A quick learner from Chula Vista, CA says:
All my sash windows are broken and I need replacement channel balances. My windows don't have a manufacturer on them (this is a tract home) so I took a bunch of pictures of the balance. I just want to make sure I order the right thing! Can you help me get the right part number?
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Hello, Patrick. I think I can help, yes. See our S385-31 to start with and let me know how well this matches your hardware.
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