Channel Balances

A quick learner from Jackson says:
August 4, 2017
I have 2 windows that I need Channel Balances. One window has no Channel Balances. The other window has both balances, but one balance has no shoe and the other balance has no top piece, I cannot remove the sash. The windows are made by Gapco. Metal single hung. series 115, balances are 25 inches long (as best I could measure since balance was in the track, I measured the metal part), the balances are 1/2 inches wide. The other option I may have is to remove a balance from a good window of the same size and take a picture of it. Any help is appreciated.
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Tom from SWISCO responded:
August 4, 2017
Your best bet is probably to remove a good balance from a different window and take a photo of it. You could also remove the old balances and photograph both the top and shoe from the two different balances, if you can manage that. Either way, we just need to see those vinyl parts.
A quick learner from Jackson says:
August 4, 2017
Here are some pics of the Balance that I removed from a good window. I did find a stamp number of 2430 on the unit. It is 25 inches long measuring the metal section. Thanks for your quick reply. Hopes this helps
User submitted photos of a window balance.
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Tom from SWISCO responded:
August 9, 2017
Welcome to SWISCO. You've got what looks like an S390-25, but you'll need to verify it. You need a 2430 stamp option for your 25" balance, but you have to check if the Series 390 is what you need. Measure the bottom shoe of the balance as shown below. For a 1-1/8" shoe, go with S390-25. If your shoe measures 1", go for the S351-25.71
A quick learner from Jackson says:
August 9, 2017
Thanks for your help. I came up with a 1-1/8 " shoe after measuring. I will get them on order.
A quick learner from Jackson says:
August 23, 2017
Thank you SWISCO for your help. The channel balances, sash locks and take out clips were received and now all windows operate like they used to. Thanks again,
25" Series 390 Channel Balance
25" Series 390 Channel Balance
S390-25
$10.55
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