Channel Balances & Balance Caps

A contractor from Chicago says:
May 25, 2023
Hi. I need 12 replacement balances and 6 balance caps. The balances are 5/8" square and the full length of the metal is 43". Balance number engraved is 42S53. Also, the windows (aluminum) are installed in a masonry opening but we're not shimmed on the sides and need shimming. Do you stock shims?
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Jasmine from SWISCO responded:
May 30, 2023

Thanks for reaching out! These will likely need to be custom order balances. To confirm pricing and availability for your balances, I'll need to know the measurement for the depth of your bottom shoe. The measurement should either be 1" or 1-1/8". Take a look at the diagram below for reference.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

The balances caps are what we refer to as top sash guides. Take a look at part 18-159P, which is sold as a pair. Compare the dimensions to confirm that these are the right fit.

Alternate view of 18-159P
Alternate view of 18-159P

Alternate view of 18-159P
Alternate view of 18-159P

We do not carry any shims, unfortunately. I apologize that we cannot help with this part of your repairs.
Top Sash Guide Pair (LH/RH)
Top Sash Guide Pair (LH/RH)
18-159P
$6.65
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