Channel Balances - different top

A contractor from Florida says:

Hello, I have a single window I need to replace both balances in(1 pair of balances). The balance top is a bit different. I can't find a premade balance on your website that has the same top. Could you help me identify and order, please?

Josh 

Thumbnail of the uploaded file named Hale Balance 1.jpg
Thumbnail of the uploaded file named Hale Balance 2.jpg
Thumbnail of the uploaded file named Hale Balance 3.jpg
Thumbnail of the uploaded file named Hale Balance 4.jpg
Thumbnail of the uploaded file named Hale Balance 6.jpg
A contractor from Florida says:
additional picture
Thumbnail of the uploaded file named Hale Balance 5.jpg
Profile picture of Tom
Tom from SWISCO responded:

I believe your 30" balance channel has a 19-045 top and 15-004 bottom nylon fitting, but that your wings have just broken off. Please look these pieces over and let me know if you agree. 

If so, we need to custom make your balance since that isn't a stock configuration. Let me know if you agree with my assessment and I will email you a purchase link and price quote for 2 that you can use to place an order on our site.

A contractor from Florida says:
I agree with your assessment, thanks for your effort.
Profile picture of Tom
Tom from SWISCO responded:

Great! I'll shoot that over now. If you had any other questions, please feel free to ask.

How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.