Channel Rod For 2 Double Hung Storm Window

Home Owner from Ardsley NY

May 13, 2019 11:01 am

Hello,

The pictures depict the rod that allows the inside upper window to slide up and down and keeps it in place. I don't know the name of the part and the manufacture of the window. The windows were installed in my home about 20 years ago and they are slidine down on their own. The company that installed 16 windows in my home is no longer in business. If you can find a replacement, I'll need enough for 4 windows at this point in time.

A few years ago you were able to match up the locks for the same windows..

Let me know if you need any additional information.

Thank you,

Bruce

5 user uploaded images

10 Replies

Bob from SWISCO

May 14, 2019 1:50 pm

Thanks for posting. Looks like you want to replace your spiral balances. Confirm that the outer tube, not including the tip, is 22" long; that's what it looks like to my eyes, but photos can be deceiving, so be sure to check for yourself. You also will need the diameter of that outer tube. It should either be 3/8" or 5/8". It looks like 5/8" to me, but again, that's just an estimate. Confirm and let us know if that's the case. If so, you'll need the S600-28 Spiral Balance for Tilt Windows. It looks you'll need the blue tip option, which is for a window sash in the weight range of 10 through 29 lbs. Let us know if you have any questions.

Home Owner from Ardsley NY

Jun 2, 2019 2:05 pm

Hello Bob,

I apologize for the late reply.

The rod length is accurate end to end not including the tip- 22". However the inside diameter is not exact. The rod in warped. I got a 7/16" measurement which I think is the 3/8 version. I attached a pictures for you to use to assist me on this.

There are 3 pictures attached.

Thank you,

Bruce

3 user uploaded images

Bob from SWISCO

Jun 3, 2019 8:47 am

Can you confirm the diameter? Looking at your second photo, it looks like it's over 1/2". That would make it our Series 600.

Home Owner from Ardsley NY

Jun 4, 2019 10:15 pm

Bob,
I asked another more experienced person to check the diameter. He is certain despite the warped condition that it is 3/8".

Please tell me if you have it available and how much it will cost. If it is correct, I will order more and replace the other worn out rods.

Thank you,
Bruce

Bob from SWISCO

Jun 5, 2019 7:25 am

In that case, we recommend our Series 900 spiral balance for a replacement.

Home Owner from Ardsley NY

Jun 22, 2019 11:09 am

Bob,
I finally compared the Series 900 Spiral Balance that I purchased to the one that it is supposed to replace. The original is about 1.5 times the diameter larger.
Can I return the items that were purchased and include my original rod so you can use it to get me the exact replacement?

Thank you,
Bruce

Bob from SWISCO

Jun 24, 2019 7:30 am

Hi Bruce. Ah, I was afraid this might be the case. Sorry to hear the Series 900 didn't work out. You can see our Return Policy here. To be honest, there is really only one other option that this balance could be: our S600-22 with the blue tip. The outer tube for this balance has a diameter of 5/8". Look it over and let me know if this is what you have.

Home Owner from Ardsley NY

Jun 26, 2019 1:19 pm

Bob,
I ordered 2 S600-22 spiral balances and 2 15-015 pivot shoes.
Are the pivot shoes correct?

Thanks,
Bruce

Bob from SWISCO

Jun 27, 2019 7:03 am

Hi Bruce. I can't really say if the pivot shoes are correct, because they vary greatly from window to window. Does the cam shape, width and thickness of your old shoe match the 15-015? These are the most crucial specifications. If you're uncertain, show us a picture of your old shoe, and give us the width and thickness. Many thanks.