Channel balance

A handy person from CALIFORNIA says:
respectfully, i need to find out what type of your sash balancer is matching my window. see attached pictures.
Thank you
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Casey from SWISCO responded:

Please have a look at both our S380-33 and S385-33 channel balances. These look exactly the same with the exception of the depth measurement of the bottom shoe. The depth measurement of the bottom shoe for the Series 380 is 1" and for the Series 385 is 1-3/32". You will need to measure the depth of your bottom shoe, like in the diagram below, to determine which balance is the better match. Whichever one chosen will use the 3240 option. 

Alternate view of 15-004
Alternate view of 15-004
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